Today I helped a customer who was using our product Hear for computer sound enhancement.  He was testing out the free trial of Hear and was really impressed with the sound quality after installing Hear.  He was amazed at the different presets offered and also setting up new user defined presets that can be saved by changing the different options available in Hear control panel. It was kind of overwhelming though, so he wanted to call us up and ask us some questions and get some general guidance on how best to use Hear with his computer.