Today I helped a customer use Data Rescue PC 3 to help recover data from an external drive that was no longer showing up on his computer. This drive had all of his pictures and some important documents that he wanted to recover. He had downloaded and burned the demo boot CD and was wondering if he had to boot from the CD in order to scan his external drive. I explained to him that this was not necessary and he could just install the demo on his computer to run the scan. I walked him through the installation and helped him start running the scan. When the scan finished he saw that Data Rescue PC 3 was able to find his files so he purchased a license and recovered them all to another drive. He was very glad that he was able to get his files back after he thought they were lost for good.