THE PROSOFT ADVANTAGE

Why choose Prosoft Engineering?

Award-Winning Products

a) Numerous awards for each product
b) Thousands of customer testimonies and referrals
c) Free demo options to try-before-u-buy

Superior Technical Support

a) Available via phone or email, Monday - Friday 7am - 4pm PST
b) Based in our California office
c) No charge for support

Lower Cost of Ownership

a) More free updates than most companies during product cycles
b) Low cost media replacement
c) Low shipping costs or download options

Great Service

a) We pride ourselves on great customer service
b) We encourage and appreciate your valuable feedback
c) Established in 1985, over 23 years in the business

FAQs

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<< view top 5 faqs | view all faqs 


  I'm having some trouble updating my copy of Drive Genius 3.0.1 to 3.0.2 - what can I do? read faq

  I would like to know where to start before I use Drive Genius 3? read faq

  I own Drive Genius 2, how do I upgrade to Drive Genius 3? read faq

  Q: What is DrivePulse? read faq

  I upgraded to Drive Genius 3 and now my serial number will not work, how can I resolve this problem. read faq

  I can not boot to my Drive Genius 3 boot DVD, how can I fix this? read faq

  Why isn't my Drive Genius DVD booting my machine? read faq

  Does Drive Genius 3 work with MSDOS/bootcamp? read faq

  How do I upgrade my boot DVD to Drive Genius 3? read faq

  Can Drive Genius 3 copy the active startup volume/device to another hard drive? read faq

  Q: I've downloaded the Drive Genius DVD file, now how do I make a boot DVD with it? read faq

  Why can't I run the Defrag, Duplicate or Repair when launching Drive Genius 3 from my hard drive? read faq

  Q: Should I defragment my Time Machine backup drive? read faq

  Q. Do I need to enter in my serial number each time I boot from the DVD? read faq

  I inadvertently upgraded to Drive Genius 3 & now Drive Genius 2 says that my serial number is invalid. read faq

  Q: Is Drive Genius 3 compatible with my DROBO drive? read faq

  Q. DriveSlim™ is showing me a lot of files to delete. What files do I select? read faq

  Will Drive Genius 3 work with RAID drives? read faq

  I'm trying to resize a volume on the start up disk, and Drive Genius 3 gives an error with the message "unable to unmount". What gives? read faq

  I notice there are a few tiny partitions created on my HD when I ran the Drive Genius 3 repartitioning feature. What are they for? What can I do with them? read faq

  Should the sleep mode be disabled prior to running the Duplicate or Defrag? read faq

  After duplicating my 1 terabyte drive to my 2 terabyte drive, the 2 terabyte drive shows up as if it's a 1 terabyte drive, what can I do? (applies to volumes of any size). read faq

  I have Audio Hijack, and I just installed Drive Genius 3 and experienced a crash, what can I do? read faq

  Q: When I look at DrivePulse, it says that the operations are pending, why is that? read faq

  Q. Do I have to be booted from DVD to use DriveSlim™? read faq

  I have 2 partitions with data on my drive. Can I merge them into one partition? read faq

  Q. After running DriveSlim™ and archiving the files I marked, I have not seen the amount of drive space freed up that I was expecting. What happened my space? read faq

  When I run Rebuild on a clean drive, why does it always say "Repairing Overlapped Extents"? read faq

  Do you have a Trial version of Drive Genius 3? read faq

  Can I use Drive Genius 3 on OS 9 partitions? read faq

  Does Drive Genius 3 partitioning with erasing feature mean I do not need to backup my data? read faq

  Does the target volume/device have to be *larger* than the source volume/device? read faq

  If I hide partition using Drive Genius 3, is the partition secure? read faq

  In Repartitioning, you list UNIX-UFS, are there any restrictions for selecting this? read faq