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Clicking Drive
If your drive is clicking or making any other strange noises this is likely due to some physical problems with the drive. It is strongly recommended that you immediately power down the drive and stop using it. You will likely cause more data loss by using a drive that is clicking or suffering from a hardware issue so the best option is to stop using it and send it to our full-service cleanroom recovery solution: www.TheDataRescueCenter.com
Deleted files
If you've deleted files on your main drive, those files are marked as free space by the system and can be written over as needed. It's important to stop using your computer as soon as possible in this situation. Do not download any software to the drive where the deleted files were (as that download may overwrite those very files you're trying to recover). There are a few options for you in this situation:
- Boot your computer from our Data Rescue Boot DVD
- If you have one, simply follow the instructions on the DVD — Then run a deleted file scan on your drive — You will need a second drive to recover the deleted files to.
- If you do not have a Data Rescue Boot DVD, you may purchase one online. It is important that you download the boot DVD image to a different computer, burn it using that other computer and then take the disc to the computer you're trying to recover deleted files from. Your email receipt for the Boot DVD image download will include instructions on how to burn this boot DVD and use it to boot your Mac.
- You may also purchase Data Rescue in a retail store (Apple store, MicroCenter,etc) or online store (Other World Computing, Amazon, etc). The retail packaged box will include the bootable DVD inside the box.
- Boot your computer via FireWire Target Disc Mode (using another Macintosh)
Target Disk Mode
- Turn off the machine with the corrupted hard drive (machine).
- Connect both machines using a firewire cable.
- Boot the secondary Mac as you do normally.
- Boot the machine with the corrupted hard drive (machine), while holding the "T" key. Hold the "T" key until you see a FireWire icon floating across the screen.
- On your secondary Mac, download and open the Data Rescue 3 demo.
- In Data Rescue 3, select the Target FireWire connected Hard Drive as the drive to scan.
If you do not have access to another Mac, you may contact our sales department to order a bootable DVD to be shipped to you for $7.50 shipping and handling so you may demo the software prior to purchase. You may call our sales line at 1-877-477-6763.
- Boot your computer via secondary bootable drive
If you have a bootable secondary HD that has a Mac operating system on it, you may use it to run Data Rescue 3 & scan your drive. Here's how:
- From a powered off state hold down the "option" key while powering your Mac up.
- Once the option's menu appears select your bootable HD and click the arrow to continue.
- Install Data Rescue 3 to the HD and launch it.
- Now you can scan you HD safely while booting from another drive.
If the deleted files you are trying to recover are NOT on your main drive, then you can simply download the demo for Data Rescue 3 to that main drive, install the application and run it, scanning the other drive where the deleted files occurred.
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What's New in Data Rescue 3
Click HERE to see a complete list
Data Rescue 3 - System Requirements
Current Shipping Version: 3.2.2
Current Boot DVD Version: 2
You may run Data Rescue 3 in two distinct ways, depending on your circumstances and what hard drive you need to recover.
1. You may run Data Rescue 3 as a normal application
This is the method you would choose if you are trying to recover files from a secondary hard drive (not your main hard drive). Here are the system requirements for running Data Rescue 3 as an application: Simply install Data Rescue 3 on you Main Mac drive.
Data Rescue 3 can scan a hard drive for the files you need but you will not be able to recover them to that same hard that is being scanned. The reason this is required is to ensure the safe recovery of your data. Rule number one of data recovery is to never recover the files to the same drive you are scanning as that can cause issues and puts your files in danger of being corrupted or overwritten. To prevent your files from being overwritten, Data Rescue 3 requires you to have a second hard drive to recover to.
* Network Drives can have various file systems on them (HFS+, Linux, etc) and Data Rescue does not support all these file systems. It is recommended that you download the Data Rescue 3 demo here (link) to scan your network drive (which must be connected via FireWire or USB) to see if Data Rescue can see the files on it.
2. You may run Data Rescue 3 from a secondary device
This is the method you would choose if you are trying to recover files from your Startup Disk (the main HD hard drive in your Mac). Since the files you are trying to recover are on your Startup Disk, you cannot install or run software on that same disk. Instead, you must startup your Mac using one of the methods below:










