If your drive is clicking or making any other strange noises this is likely due to some physical problems with the drive. It is strongly recommended that you immediately power down the drive and stop using it. You will likely cause more data loss by using a drive that is clicking or suffering from a hardware issue so the best option is to stop using it and send it to our full-service cleanroom recovery solution: www.TheDataRescueCenter.com
If you've deleted files on your main drive, those files are marked as free space by the system and can be written over as needed. It's important to stop using your computer as soon as possible in this situation. Do not download any software to the drive where the deleted files were (as that download may overwrite those very files you're trying to recover). There are a few options for you in this situation:
- Boot your computer from our Data Rescue®; Boot DVD
- If you have one, simply follow the instructions on the DVD — Then run a deleted file scan on your drive — You will need a second drive to recover the deleted files to.
- If you do not have a Data Rescue®; Boot DVD, you may purchase one online. It is important that you download the boot DVD image to a different computer, burn it using that other computer and then take the disc to the computer you're trying to recover deleted files from. Your email receipt for the Boot DVD image download will include instructions on how to burn this boot DVD and use it to boot your Mac.
- You may also purchase Data Rescue®; in a retail store (Apple store, MicroCenter,etc) or online store (Other World Computing, Amazon, etc). The retail packaged box will include the bootable DVD inside the box.
- Boot your computer via FireWire Target Disc Mode (using another Macintosh)
Target Disk Mode
- Turn off the machine with the corrupted hard drive (machine).
- Connect both machines using a firewire cable.
- Boot the secondary Mac as you do normally.
- Boot the machine with the corrupted hard drive (machine), while holding the "T" key. Hold the "T" key until you see a FireWire icon floating across the screen.
- On your secondary Mac, download and open the Data Rescue®; 4 demo.
- In Data Rescue®; 4, select the Target FireWire connected Hard Drive as the drive to scan.
If you do not have access to another Mac, you may contact our sales department to order a bootable DVD to be shipped to you for $7.50 shipping and handling so you may demo the software prior to purchase. You may call our sales line at 1-877-477-6763.
- Boot your computer via secondary bootable drive
If you have a bootable secondary HD that has a Mac operating system on it, you may use it to run Data Rescue®; 4 & scan your drive. Here's how:
- From a powered off state hold down the "option" key while powering your Mac up.
- Once the option's menu appears select your bootable HD and click the arrow to continue.
- Install Data Rescue®; 4 to the HD and launch it.
- Now you can scan you HD safely while booting from another drive.
If the deleted files you are trying to recover are NOT on your main drive, then you can simply download the demo for Data Rescue®; 4 to that main drive, install the application and run it, scanning the other drive where the deleted files occurred.
What's New in Data Rescue® 4
Click HERE to see a complete list
Data Rescue® 4 can support any file type, if it is able to be found in an HFS catalog
Such files will appear under the "Found Files" folder in the recovery list. For files which have been deleted (and therefore have no HFS catalog entry), Data Rescue® 4 supports finding files of a great many types by their content when doing a Deleted or Deep Scan. Such files will appear under the "Reconstructed Files" folder in the recovery list. Below is a current list of the file types supported for Reconstructed Files. In addition to these, other file types not on this list may often be recoverable with the new FileIQ® feature, using user-supplied sample files to teach Data Rescue® 4 about that type.
Our Mac recovery software has the ability to learn new formats
You might notice something interesting about the file formats listed below that our software can recover. You will see a myriad of picture formats when scanning the list. In fact, there are about 30 different formats. You might be wondering why there are so many different formats. When a software developer designs a new picture program, they often develop a new file format to go with it. There are some basic formats: jpeg, tiff, gif and bmp are a few of the more common ones.
However, software that is designed for picture manipulation will often include a specialized format (one that is based on a common format) to allow the user to save changes that remain editable. This allows the user to edit the photo or graphic file over multiple sessions. If the picture manipulation is complex, it may not be possible or feasible to edit in one sitting. Therefore, some of these formats are designed for ongoing editing.
Picture recovery can often be a more complex task than other files recovery procedures. The reason is that picture formats are often developed more frequently to accommodate program changes. Fortunately, our Mac recovery software has the ability to learn new formats, ensuring a more successful picture recovery.
Data Rescue can support any file type, if it is able to be found in an HFS catalog. Such files will appear under the “Found Files” folder in the recovery list. For files which have been deleted (and therefore have no HFS catalog entry), Data Rescue supports finding files of a great many types by their content when doing a Deleted or Deep Scan. Such files will appear under the “Reconstructed Files” folder in the recovery list. Below is a list of the file types supported for Reconstructed Files. In addition to these, other file types not on this list may often be recoverable with the new FileIQ feature, using user-supplied sample files to teach Data Rescue about that type.
- Adobe Illustrator AI
- RAW Camera Formats CRW, CR2, NEF, DCR, ORF, DNG, MOS, SRF, RAF, X3F, MRW
- JPEG 2000
- CaptureOne TIFF
- Print Shop
- MacDraft, MacDraw, MacPaint
- Flash SFW
- Final Cut Projects
- Raw DV
- Cinema 4D
- After Effects
- iMovie Project
- Logic LSO
- Finale Project
- Maya Session
- ProTools Session
- Reason Session/Refill/Published/Recycle
- Digital Speech Standard
- Outlook Express
- Entourage database files
- Raw EML/EMLX files
- iWork ’05 - ’09
- ArchiCAD PLN and LBK
- Word Perfect
- Celtx Project
- Generic ASCII Text TXT
- Postscript (non-binary)
- DMG and Sparse Images
- Java archives
- Resource forks
- Property lists (binary and XML). Includes the following subtypes, recovered in various folders and with various extensions: Comic Life, Master Row, Soft Fill, IBCocoaFramework, ChatRoom, QCPatch, AudioTrack, CSElement, Web archive, PmProj, Meta Model Key, User Model Key, Axis Limit, Safari bookmarks, and MyThought files.
- Keychain files
- OLE files (an older Microsoft Office format, includes generic OLE, Word, PowerPoint, Excel,)
- PEF (a binary executable format)
- QuickCeph (disabled by default)
- Red One (R3D) files
- Pro Tools Session Files
- iTunes Music Library
- Doom 3 save files
- Adobe GoLive
- FormZ v4
- Cinema 4D
- Carrera Pro 4
- 4D Database
- Now Up To Date
- Now Contact 3
- AOL Filing Cabinet
- Phase One TIFF
- Lotus Notes Archive
- Logic Pro
- PowerSchool Database
- Print Shop
- Address Book
- Virtual PC7
- AIM Chat
- Mozilla Bookmarks/Address Book
- Easy Grade Pro3.6