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I bought the Date Rescue 3 for my Mac when I accidentally deleted my entire photo library off of my computer and then on top of that, emptied the "trash" on my Mac. BIG oops. When I bought the download version off of their website, I was able to use my brothers Mac for the 'target disk mode' option and recover all of my lost files directly onto a external hard drive.
Not only did I recover all of my pictures, and them some, all the while I had unbelievable support from a great guy named Mike. The support at ProSoft is amazing. He emailed me step by step instructions since I had no idea what 'target disk mode' was, and he followed up on it, emailing back a few days later to check up on how things went.
Best part of all, now I have this great program and support in case I were to need it ever again (knock on wood).