First, I don't write to companies about products because it takes time and energy that I am usuallly unwilling to give up.
But in this case, I have to write about my experience with Data Rescue II.
I have a PowerMac G5 with a 250 gig hard drive. I have clocked thousands of hours on this machine since I purchased it when it was first released about five years ago.
I have never backed up my hard drive, in spite of knowing the statistical probability of failure. The Mac has a way of luring you to believe that it "just won't happen to me" After all, it's made by Apple, the Gods of Personal Technology.
Well, over the years I collected over 8000 digital photos and was in the process of converting another 3000 slides to digital format.
I shut down my Mac on Wednesday evening—everything normal; business as usual.
Thursday morning I booted my G5 and it crashed at the login screen. Uh Oh. Tried to reboot and for the first time in 23 years of working with Apple products, I saw the Blue Folder of Death. You know, the one which indicates it can't find a bootable drive.
I thought. Software corruption. I'll just boot from the system install DVD and repair it with Disk Utilities.
Immediately upon clicking on Verify Disk, I received a B-Tree error (whatever that means) and Disk Utilities was unable to proceed further. However, Disk Utilities could see the drive.
I ran Disk Warrior—for 14 hours—and it stalled on step 5.
I was sick at my stomach and I certainly couldn't afford the $3000 fee quoted by a data recovery company. Heck, I could buy a new Mac Pro for that much.
So, I called a friend of mine who is a bit on the techy side and he recommended(had just purchased) Data Rescue II. He formally did Desktop support for Apple and he told me not to give up hope. He said that being able to see the drive was a good thing and he believed that we would probably be able to recover the data.
So, he brought over a Bootable Hard Drive, rebooted my PowerMac and launched Data Rescue II. He started QuickScan, which the manual indicates should run in a few minutes ... UNLESS THERE IS A HARDWARE PROBLEM.
9 hours later, Data Rescue completed scanning the drive and I was able to recover all of my data. UNBELIEVABLE.
This data represents thousands of hours of work to me and I am an absolute believer in Data Rescue II.
I am now also a believer in backing up my hard drive, in spite of the Macintosh Lorelei.
GREAT PRODUCT and the interface is nice too.