Tag Archives: scan

Creating a Data Rescue PC3 boot USB

Posted on January 22, 2013 by

Today I helped a customer who’s PC was no longer starting into Windows and he did not have a backup of his hard drive. He had a lot of pictures and documents on his computer’s hard drive and wanted to … Continue reading →

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Which Scan Do I Run in Drive Genius 3 To Test My Hard Drive

Posted on December 20, 2012 by

Today I will explain the differences between scans in Drive Genius 3. I spoke with a customer today regarding an issue with an external hard drive attached to his iMac. When Drive Genius 3 is installed on a mac, DrivePulse … Continue reading →

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Loading a Scan in Data Rescue PC 3

Posted on December 20, 2012 by

Today I helped a customer who had accidentally reformatted an external hard drive on their PC. He had run a scan using Data Rescue PC 3 and had saved his scan file (scan.bin) to a location on a separate drive. … Continue reading →

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Drive Genius 3 Can Scan Your Drive for Bad Blocks

Posted on December 10, 2012 by

I corresponded with a customer regard his wife’s Mac Mini which was running slow. He was concerned and thought that the hard drive may be failing. He wanted to use Drive Genius 3 to figure out if his hard drive … Continue reading →

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How Does DrivePulse Work To Warn Me of Drive Failures?

Posted on December 5, 2012 by

Today I helped a customer that was new to using Drive Genius 3 and had a few questions about the DrivePulse feature. He definitely liked that DrivePulse would monitor his drives and warn him for potential issues. Since he is … Continue reading →

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Unable to Browse Completed Scans in Data Rescue 3

Posted on December 3, 2012 by

Today I helped a customer who had run a scan using Data Rescue 3 on a 2 TB drive that had taken around 20 hours to finish. After the scan finished he recovered some of the files but not all … Continue reading →

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How To Create Clone Disk Image With Data Rescue 3

Posted on November 27, 2012 by

Today I spoke with a customer who had a hard drive that was failing on his iMac and he wanted to recover the data from the iMac. He called because he could not go any further with Data Rescue 3 … Continue reading →

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Choosing a Drive/Volume for a Scan in Data Rescue 3

Posted on November 12, 2012 by

Today I helped a customer use the Choose Drive/Volume for Scan feature in Data Rescue 3. This is an expert feature that allows you to select the source drive or volume associated with previous Scan Results. This is helpful when … Continue reading →

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Loading Previous Scans in Data Rescue PC 3

Posted on November 7, 2012 by

I helped a customer today that was using Data Rescue PC 3 to recover digital pictures of his family from his external hard drive that was no longer accessible on his computer. He had scanned the drive and the scan … Continue reading →

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Sorting Through Scan Results in Data Rescue 3

Posted on October 19, 2012 by

Today I helped a customer that was a professional photographer that was using Data Rescue 3 to recover pictures he had lost from his iPhoto Library. He had completed a Deep Scan but he was pretty new to using Macs … Continue reading →

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