Data Recovery on Failed Pogo Plug DriveI had the privilege of helping a customer who was using Data Rescue PC 3 for the first time as most users, to recover data from his failed pogo plug drive. I did not know what a Pogo Plug drive was, but after I looked...
Help to Restore Apple MailToday I had a customer contact our support team since he needed help to restore his Apple mail. He had accidentally deleted his mail accounts in AppleMail and was using Data Rescue 3 for Mac to recover the mail files. He was impressed with how easy it...
Today I helped a customer who had a MacBook Air and was looking to free up some hard drive space. He was trying to do a duplicate file search to start the clean up process on his hard drive. He had learned about Drive Genius...
Create a clone for all your Macs with Drive Genius 3
I worked with a customer today that was looking to simplify her life. She was a Drive Genius 3 owner and interested in learning more about the clone feature. She had used...
Mac hard drive won’t mount, try Data Rescue 3
Today I received a call from a customer that had a problem with a drive in her MacBook. She was not able to start her computer from the internal hard drive anymore. A friend had recommended...
Clone a Windows hard drive with Data Rescue PC 3.
I spoke with a customer who had some questions about using Data Rescue PC 3 to clone a Windows hard drive. He originally had a internal hard drive on a PC that got infected with a virus....
Drive Genius 3 is a great utility to maintain the health of your Mac hard drive.
I communicated with a customer regarding an issue with his internal hard drive. He had Drive Genius 3 installed on his Mac and DrivePulse (feature of Drive Genius that monitors the hard drive for errors) notified...
Data Rescue 3 can recover deleted files
Today I helped a customer that was trying to recover some deleted files that were Excel documents that he had just deleted by accident on his Mac. He had already ran a Deleted Files scan using Data Rescue 3 but was not sure where he...
Using Drive Genius 3 to monitor the health of your Mac hard drive.
I received a call from a customer who is a new Drive Genius 3 and looking to trouble shoot his mac. He received Drive Genius 3 and installed it on his hard drive. He also received...
How to defrag your Mac while using FileVault 2
Today I helped a customer that was using Drive Genius 3 to speed up, clean up and optimize his Mac. He had FileVault2 enabled on his Macintosh HD. FileVault is a system that protects files on...
