What To Do After You’ve Deleted Data From Your Mac Hard Drive

What To Do After You’ve Deleted Data From Your Mac Hard Drive
07 May 2013


Steps to help you recover deleted data

Here are some simple steps to follow after you’ve accidentally deleted data from your mac hard drive. I spoke with a gentleman that accidentally did that today. After you have deleted data by mistake, you need to limit your activity on the drive.  Even web browsing writes data to the drive, meaning you could be writing over the deleted files you want to get back.  It goes without saying that downloading files is definitely a no no.

Finding software to recover deleted data

When this customer called and said he deleted the wrong document by mistake, I asked him what he’s done since that happened.  He said he panicked and started searching for deleted file recovery software and had downloaded a few different programs to the same hard drive he was trying to recover from.  Unfortunately none of those applications had worked for him and he came across an article by Popular Science recommending Data Rescue 3.

Before downloading data recovery software

I walked him through changing his download location and he downloaded Data Rescue 3 for Mac onto his external drive. We launched the software from the external drive and ran it from there to scan the internal drive. Once the scan was finished then we reviewed the results. He browsed through the folders and then after it looked promising, he marked the folders to recover (credit laura here). The initial activity is critical to recovering data after you have lost it.

Additional resources

Guide for launching Data Rescue 3 from external download location. Prosoft also offers free pre & post sales support, as well as numerous “how-to-guides“. Contact our support team via email or phone.

Check out TopTenReviews site.  They recently reviewed the top 8 Mac hard drive data recovery software programs and rated Data Rescue at number one!


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Abu Saeed

Technical Support at Prosoft Engineering Inc.
My name is Abu. I am a tech support representative for Prosoft engineering. I am Apple Certified and have extensive experience supporting Macs and PCs on all different OS.