Monthly Archives: August 2012

Software to Enhance the Sound on your Computer

Posted on August 31, 2012 by

Today I helped a customer who was using our product Hear for computer sound enhancement.  He was testing out the free trial of Hear and was really impressed with the sound quality after installing Hear.  He was amazed at the … Continue reading →

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Creating a Bootable Cloned Backup on Your Mac

Posted on August 31, 2012 by

I was helping a customer today create a bootable clone backup for his MacBook Pro using Prosoft’s Data Backup 3. I was able to guide him to make sure the external drive he was using was formatted properly to make … Continue reading →

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Recovering Files from a Non-Booting MacBook Air

Posted on August 30, 2012 by

I helped a customer today who had a MacBook Air that was no longer booting due to a logical issue (corrupted directory) with their internal HD Main Boot drive. She did not have her data backed up, so she wanted … Continue reading →

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Recovering Data From a Mac RAID Array

Posted on August 30, 2012 by

Today I spoke with a MacBook Pro user regarding some lost files on an external hard drive that he had lost data on due to a hard drive failure. He had purchased Data Rescue 3 and had ran the scan … Continue reading →

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Learning file types using Data Rescue 3′s FileIQ

Posted on August 29, 2012 by

When recovering files that were deleted or on a drive that was reformatted, you can use Data Rescue 3 to recover the files based on file pattern. Data rescue 3 inherently supports many different file types. If you are looking … Continue reading →

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Recovering lost pictures on a PC

Posted on August 28, 2012 by

I worked with a customer with a PC regarding lost pictures from external hard drive . He wanted to recover these valuable family picture from years of collecting them. I advised him about Data Rescue PC3 and recovering his lost … Continue reading →

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Recovering Accidentally Deleted Emails from AppleMail

Posted on August 28, 2012 by

Recently I had worked with a mac customer that accidentally deleted their User Account in AppleMail running in Mountain Lion, and in the process, lost all of their emails from the past few years. Through the years this Mac customer … Continue reading →

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iPhoto Library Accidentally Deleted…

Posted on August 27, 2012 by

Today, I assisted a customer using the Prosoft Data Rescue 3 recovery demo software. This customer accidentally deleted their iPhoto library inadvertently. She was panicking because she was worried she may have lost all her iPhoto pictures from her MacBook … Continue reading →

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Speed up mac, clean up files and do some general Mac maintenance…

Posted on August 27, 2012 by

Today I spoke with a customer who has a Mac Pro with multiple hard drives. The customer was having problems with his Mac Pro hard drives and he heard about the Drive Genius Defrag tool and was interested in running … Continue reading →

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Securely Wiping Gigabytes of Data Effortlessly

Posted on August 23, 2012 by

Recently Prosoft Engineering launched MediaTools Wipe, a professional level multi-drive hard drive data wiping tool. As the product manager of MediaTools Wipe, I am very excited about this new multi-drive, secure shredding application and what it brings to the drive … Continue reading →

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