Steps to help you recover deleted dataHere are some simple steps to follow after you’ve accidentally deleted data from your mac hard drive. I spoke with a gentleman that accidentally did that today. After you have deleted data by mistake, you need to limit your activity on the drive. Even...
Drive recovery on a MacToday I assisted a customer that needed drive recovery help after reinstalling Mac OS X on her MacBook. She wasn’t aware that the process of reinstalling the OS on her MacBook would completely erase all the files on her hard drive. She was very upset to...
It is a good idea to have a bootable flash Drive with Mountain Lion. It allows you to do unmount the internal boot drive . The even more important reason to have the bootable flash drive is for emergency booting or repairing of your...
Today I spoke with a customer who had lost files on her computer during an upgrade to a newer version of Mac OS X. She had previously contacted AppleCare and they were trying to assist her and help her find the missing files. Somehow her files were lost after the...
Cloning a Mac with Drive Genius 3I spoke with a customer regarding a common issue that I get a lot of support calls on. This gentleman had a MacBookPro, that he was looking to create a bootable clone for safe keeping in case something were to happen to his main boot...
Deleted Apple MailToday I helped a customer that had deleted a mailbox from AppleMail and was hoping to recover it using Data Rescue 3. She came across Data Rescue 3 after talking to an Apple support rep over the phone. They mentioned Data Rescue 3 was great for recovering deleted...
Most Common Support CallAs a support rep for a data recovery software company, the most common support call I receive is…. “I deleted data from my computer, what can I do to recover it?”
Here are some simple steps to follow after you’ve mistakenly deleted data from your hard...
Needing Data Recovery SoftwareToday I helped a customer that was in need of data recovery software. He had a problem with his Mac hard drive that was no longer mounting and he had all his important information that was not backed up. He decided to download and try the free...
Help with Volume RepairToday I helped a customer use Drive Genius 3 to repair an error on the Macintosh HD volume of his Mac. He had received warnings from DrivePulse that this volume had errors and needed to be repaired.
DrivePulse is a feature of Drive Genius 3 that monitors the...
Today I worked with a customer that had accidentally deleted most of her pictures from her Mac’s internal hard drive. She had already purchased Data Rescue 3, but was not sure how to get started and did not want to make things worse. She decided to contact our free support team.
